What Families Say About Oliver's
Very grateful for the professional and kind treatment as well as the ease in which everything was done. Things seemed uncomplicated in their expert care. A much-appreciated service and a much-needed time.
Everything was taken care of before, during, and after. No stress, no worries. Reliable, quality technology. Keep up the good work you do to ease the lives of families who just lost someone special.
Very satisfied altogether with everything. Made it way easier than expected and provided the extra assistance, will paperwork, and notifications. The two staff who came to hospice were so kind and helpful. Tina was exceptionally kind, efficient, and helpful. Your preplanning information and checklist are really helpful. Thank you for that.
Having a loved one pass away suddenly, being in shock, and never having done this before, Oliver’s staff was there to answer any question, no matter the time of day. Always willing to help in any way they could, walked us through every step of planning a funeral that we were happy with. Tracy, Chris and Hannah were all willing to help no matter when I came in, how many times I called, or what silly questions I asked! Never felt rushed, always took the time for us. Rod made us feel at ease that the service would flow and allowed us to not worry and stress. We knew Rod had it under control. Chris was there to answer any
Staff were very personable with phone calls and answering questions and information I requested. Everyone was very helpful and caring of my situation. Thank you for helping so much in this difficult time.
Generally, we felt cared for and that the staff would try to meet our requests whatever they were. Tracy’s genuine manner, calmness, sense of humour, and detailed explanations when we needed them were outstanding. Everyone we dealt with, reception, food delivery, and after care, was excellent. Our requests were respected and followed exactly as we asked and there was attention to detail. We appreciate that the flower holder on the niche was fixed as soon as we called. A staff member came to the cemetery while we were there.